Masabi is an expert in delivering Software-as-a-Service (SaaS) fare collection for ferry services around the globe. Operational in Europe, North America and Australia, the Justride platform is removing the need for ferry passengers to wait in line for tickets and carry cash.
MBNA Thames Clippers operate the London-based river ferry service. Ticket control on a Clipper previously occurred when disembarking, sometimes leading to long dwell times at each pier, as the time it took for customers to purchase a ticket before disembarking caused delays to the service.
Download the case study to learn how MBNA Thames Clippers were able to: speed up dwell times at each pier, move to a buy before your board ticketing set up, free up staff from ticket sales and increase sales capacity.
Sean Collins, CEO, Thames Clippers, London UK