mTickets
mTicketing options
Masabi has developed a range of mTickets designed to suit operators’ infrastructure requirements.
barcode mTickets
mTickets can be delivered to customers’ 
phones as secure 2D barcodes. This allows passengers to scan their ticket and have it validated quickly and securely. Scanners can be handheld, retrofitted to existing station gates, or installed as part of brand-new gates.
The passenger simply shows their phone’s screen to the scanner, which validates the ticket in less than a quarter of a second, allowing the passenger to continue their journey with the minimum of interruption.
secure readable mTickets
mTickets are also available in a human readable format, delivered in conjunction with a barcode. They are designed to look and function like a normal paper ticket. In this format, staff can check an mTicket on a customer’s phone without scanning equipment.
The passenger ‘activates’ their mTicket before they travel, which marks it as being used. After being activated, the mTicket pulses with animated colour signatures that change over time to prevent fraud. Inspectors can verify the colours using a colour reference application on their own handset.
pickup tickets
Tickets bought on the app can also be
collected at the station if the route does not support mTickets.
The customer buys a ticket on the app and is sent a Pickup reference code, which is stored in the app’s Ticket Wallet. The customer then collects their paper ticket from a ticket vending machine by entering their Pickup code and inserting the card used to purchase the ticket.
NFC mTickets
When phones with secure contactless technology – also known as Near Field Communications (NFC) – become widespread in the market, mTickets will also be available in this format. They can be validated by existing contactless readers on station gates.
This means that transport operators who have already invested in a contactless infrastructure can implement an mTicketing system and expand their sales reach using existing hardware.