{"id":11122,"date":"2023-02-08T15:22:34","date_gmt":"2023-02-08T15:22:34","guid":{"rendered":"http:\/\/localhost:10009\/?post_type=post&p=11122"},"modified":"2023-03-01T16:11:19","modified_gmt":"2023-03-01T16:11:19","slug":"transdev-celebrates-fast-growing-customer-numbers-on-mobile","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/es\/news\/transdev-celebrates-fast-growing-customer-numbers-on-mobile\/","title":{"rendered":"Transdev celebrates fast growing customer numbers on mobile"},"content":{"rendered":"
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Transdev Go<\/span>, Transdev\u2019s mobile app from Passenger, has reached over 100k Monthly Active Users for the first time, with more people getting their bus tickets via the app over any other form of payment, the bus operator\u2019s Chief Executive, Alex Hornby, has announced this week.<\/p>\n

\u201cWe’ve now hit an incredible milestone of 100,000 customers using the app in a month, a number which has doubled in the past 18 months,\u201d comments Alex.<\/p>\n

For Transdev, this Monthly Active User (MAU) record underlines just how popular its Passenger app has become. With this figure at the 65,000 mark a year ago (February 2022) the increase shows an exciting growth trajectory for the Harrogate-based bus operator.<\/p>\n

Launched 5 years ago, the Transdev Go app has had a considerable impact on the way Transdev engages with its customers. Initially announcing the milestone in its internal \u2018smalltalk\u2019 publication before sharing via its social channels, Transdev writes \u201cIt has changed the way customers use our buses, giving them live times and tracking of buses, journey planner and the ability to buy their ticket before they board. The feedback we receive from our customers shows they are really pleased with it, backed up by the fact that Transdev Go is one of the top rated apps of all public transport operators in the UK.\u201d<\/p>\n

Referring to an analysis of the top-rated public transport apps in the UK<\/a> by Passenger Transport magazine in September 2022, Transdev Go features highly. An achievement it has repeated following the magazine’s last review of public transport app ratings in the UK in 2019.<\/p>\n

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The numbers of #TransdevGo<\/a> app users have now cracked more than 100,000 in a month. More people get their tickets via the app over any other form of payment. Single tickets now available too. This means faster journeys, speedier transactions and better customer convenience ? pic.twitter.com\/YaHCuDOa0T<\/a><\/p>\n

— Alex Hornby (@alexhornbybus) February 6, 2023<\/a><\/p><\/blockquote>\n