{"id":4102,"date":"2019-04-25T11:30:07","date_gmt":"2019-04-25T10:30:07","guid":{"rendered":"https:\/\/www.discoverpassenger.com\/?p=4102"},"modified":"2022-01-20T12:08:47","modified_gmt":"2022-01-20T12:08:47","slug":"blackpool-transport-accessibility","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/es\/news\/blackpool-transport-accessibility\/","title":{"rendered":"New accessibility information launches in Blackpool"},"content":{"rendered":"<div class=\"block-\"><span style=\"font-weight: 400;\">As part of a <\/span><span style=\"font-weight: 400;\">project<\/span><span style=\"font-weight: 400;\"> with Blackpool Transport and Disability First, the Passenger team were brought onboard to enhance our Things To Do feature, adding further accessibility information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to <a href=\"http:\/\/www.disabilitysport.org.uk\/facts-and-figures-about-disabled-people-in-the-uk.html\">Disability Sport<\/a>, there are over <\/span><span style=\"font-weight: 400;\">11 million people<\/span><span style=\"font-weight: 400;\"> in the UK with disabilities. With such high numbers of people affected by some form of disability, making our products accessible has always been a high priority. Accessibility is a necessity in the fundamental aim to make digital products usable for everyone. The Passenger team puts accessibility and inclusivity at the heart of design and product improvements. Working on a project with that mutual aim was a gratifying opportunity for us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The truth about accessibility, is that the features can assist in different ways for different reasons; be it a digital feature on an app or a facility in a venue. It\u2019s something we collectively as users should be utilising.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowing there is ramp access can be useful for both wheelchair users, and young families with prams, and knowing there\u2019s an ambulant toilet could be beneficial for the elderly or those with young children.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We hope that these accessibility updates will assist those with mental illness as well as physical disabilities. R<\/span><span style=\"font-weight: 400;\">esearch&nbsp;by <a href=\"https:\/\/www.iamat.org\/elibrary\/view\/id\/1383\">IAMAT<\/a><\/span><span style=\"font-weight: 400;\"> indicates that those with anxiety disorders may feel more at ease when able to plan their experience in detail. Knowing when the bus will arrive and what facilities to expect at a venue could be the difference between a great day out and an <\/span><a href=\"https:\/\/www.mind.org.uk\/information-support\/types-of-mental-health-problems\/anxiety-and-panic-attacks\/panic-attacks\/#.XLijoJNKhTY\"><span style=\"font-weight: 400;\">anxiety attack<\/span><\/a><span style=\"font-weight: 400;\">. By giving the user more control, we want to empower them with the confidence to travel, where they perhaps, uninformed, would have decided against it.<\/span><\/p>\n<p><b>About the Features<\/b><\/p>\n<p>Venue Facilities:<br \/>\n<span style=\"font-weight: 400;\">One of the new features available to users is \u2018venue facilities\u2019. Users can see ahead of time what is going to be available to them when they arrive. This includes:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If there is seating at the venue<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Baby changing facilities<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ramps and slopes<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Easy-access toilets<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Companion\/Carer discounts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sign Language used<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Easy-to-read text:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Through the journey of this project, we\u2019ve learnt that having an easy-read option can help those with learning difficulties and those who may suffer from vision impairment. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Information is kept simple, concise and limited to only the information that matters when it comes to informing the user about that attraction.<\/span><\/p>\n<p>BSL videos:<br \/>\n<span style=\"font-weight: 400;\">British Sign Language is its own language, with its own grammar and sentence structure. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is a varying range of knowledge of the English Language for the nearly <\/span><span style=\"font-weight: 400;\">90,000 people in the UK<\/span><span style=\"font-weight: 400;\"> who use <a href=\"https:\/\/bda.org.uk\/help-resources\/\">BSL<\/a> as their first language. According to a <a href=\"https:\/\/www.bslzone.co.uk\/files\/4914\/5320\/1727\/OPM_report_-_Research_into_the_Deaf_Audience_Jan_2016.pdf\">BSL Zone 2016 Report<\/a>, many BSL users in fact have <\/span><span style=\"font-weight: 400;\">very low knowledge<\/span><span style=\"font-weight: 400;\"> of both written and spoken English. Having BSL videos available for attractions provides information to those who use the visual language.<\/span><\/p>\n<p><b>Bringing more people to local attractions<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The purpose for these changes is to put the power and control into the hands of the user &#8211; on their phones or on their desktops. By giving disabled people the tools to plan journeys and confirm venue information, we hope we can empower those users to get on a bus and visit some of the incredible attractions and events Blackpool has to offer, from Madame Tussauds to Blackpool Grand Theatre.<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A spotlight on what new accessibility features for Blackpool Transport can really achieve, including venue access information, easy-read text and BSL videos. <\/p>\n","protected":false},"author":7,"featured_media":12714,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[74,59],"class_list":["post-4102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","tag-accessibility","tag-customers","announcement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New accessibility information launches in Blackpool - 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