{"id":4133,"date":"2019-05-21T11:43:24","date_gmt":"2019-05-21T10:43:24","guid":{"rendered":"https:\/\/www.discoverpassenger.com\/?p=4133"},"modified":"2026-08-07T07:25:59","modified_gmt":"2026-08-07T06:25:59","slug":"southern-vectis-website","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/es\/news\/southern-vectis-website\/","title":{"rendered":"Automated smoothing of Open Street Map data for Southern Vectis"},"content":{"rendered":"<div class=\"block-\"><span style=\"font-weight: 400;\">Southern Vectis is the sole bus operator for the Isle of Wight, picturesque home to over 140,000 residents and a tourism trade of nearly <\/span><a href=\"https:\/\/visitwightpro.com\/wp-content\/uploads\/2017\/11\/Visitor-Numbers-YTD-Report-Final.pdf\"><span style=\"font-weight: 400;\">2 million visits per year<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The island-based operator became the sixth Go Ahead brand of its Go South Coast subsidiary to launch a Passenger-deployed website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Due to the island geography, this website posed some additional challenges for the Passenger data team. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When the Commercial team at Go South Coast began to review the journey planning results, they could see immediately that the journey recommendations were not as they should be. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The issues were referred to the data team, to investigate the cause of the anomalies. Engineering Lead, Andy Leon comments:&nbsp;<\/span><span style=\"font-weight: 400;\">\u201cThere were a lot of issues involved. With so many contributors to OSM (OpenStreetMap), you see inconsistencies in the way things are tagged. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIn this case, there&#8217;s at least one very prolific contributor to OSM data in this area, whose practices differ to what we see elsewhere. The journey planner wasn\u2019t able to recognise the way the map data has been described as being accessible for a bus. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">One option would have been to go in and change this data, in a way that our system could better interpret. However, open data is subjective, and we wanted to avoid editing public data to resolve this.<\/span><\/p>\n<figure id=\"attachment_4137\" aria-describedby=\"caption-attachment-4137\" style=\"width: 1318px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-12716 size-full\" src=\"https:\/\/www.masabi.com\/wp-content\/uploads\/2019\/05\/Screenshot-2019-05-20-at-17.09.26-e1558368753343.png\" alt=\"screenshot of OSM data in Isle of Wight\" width=\"1318\" height=\"883\" srcset=\"https:\/\/www.masabi.com\/wp-content\/uploads\/2019\/05\/Screenshot-2019-05-20-at-17.09.26-e1558368753343.png 1318w, https:\/\/www.masabi.com\/wp-content\/uploads\/2019\/05\/Screenshot-2019-05-20-at-17.09.26-e1558368753343-300x201.png 300w, https:\/\/www.masabi.com\/wp-content\/uploads\/2019\/05\/Screenshot-2019-05-20-at-17.09.26-e1558368753343-1024x686.png 1024w, https:\/\/www.masabi.com\/wp-content\/uploads\/2019\/05\/Screenshot-2019-05-20-at-17.09.26-e1558368753343-768x515.png 768w\" sizes=\"auto, (max-width: 1318px) 100vw, 1318px\" \/><figcaption id=\"caption-attachment-4137\" class=\"wp-caption-text\">Passenger uses open data tool OpenStreetMap (OSM)<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">\u201cWe have an automated pipeline for OSM data that takes the UK-wide OSM data, defines relevant map areas for each operator, and then applies certain steps to that data. To resolve this issue, we added an additional step to that pipeline that redefines the ominous tags to what we would have expected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Should the data no longer require that extra step in the pipeline in future, the pipeline will automatically miss this process, as the data would already match the requirements.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The new website features journey planning, live departures, service updates, tourist attraction information and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nikki Honer, Head of Marketing at Go South Coast says:<\/span><\/p>\n<blockquote><p><em><span style=\"font-weight: 400;\">\u00abWe are thrilled with the new website and really pleased the team at Passenger have been able to resolve the data issues we found as quickly as they did. As a result, we\u2019ve been able to launch the new site on schedule and in plenty of time for the summer season when we will be welcoming a lot more visitors to the island.\u201d<\/span><\/em><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Aligning as part of the <\/span><a href=\"https:\/\/www.islandbuses.info\/fight-waste\"><span style=\"font-weight: 400;\">Southern Vectis bid to cut down waste<\/span><\/a><span style=\"font-weight: 400;\">, timetables can also be downloaded to PDF in an attempt to reduce paper. Southern Vectis have also provided \u2018timetable recycle bins\u2019 around various travel links and information centres to get passengers to \u2018recycle\u2019 their paper copies for others to use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check out the <\/span><a href=\"https:\/\/www.islandbuses.info\"><span style=\"font-weight: 400;\">Southern Vectis website<\/span><\/a><span style=\"font-weight: 400;\"> and please <\/span><a href=\"https:\/\/www.discoverpassenger.com\/contact\/\"><span style=\"font-weight: 400;\">get in touch with the Passenger team<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about Passenger solutions.<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>With some initial open data challenges, the Passenger team were able to offer Southern Vectis a future-proofed solution to maintain journey planning reliability in the area.<\/p>\n","protected":false},"author":7,"featured_media":12715,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63],"tags":[59,66],"class_list":["post-4133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news","tag-customers","tag-websites","product-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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