{"id":8361,"date":"2021-10-25T14:49:40","date_gmt":"2021-10-25T13:49:40","guid":{"rendered":"https:\/\/www.discoverpassenger.com\/?p=8361"},"modified":"2022-01-05T15:57:48","modified_gmt":"2022-01-05T15:57:48","slug":"go-ahead-group-unveils-new-passenger-powered-websites","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/es\/news\/go-ahead-group-unveils-new-passenger-powered-websites\/","title":{"rendered":"Go-Ahead Group unveil new Passenger-powered websites"},"content":{"rendered":"<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Passenger, the UK\u2019s top-rated public transport app provider, has completed the rollout of its market-leading customer experience platform for Go-Ahead Group following the launch of eight new operator websites.<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">The website launches follow the success of <a href=\"https:\/\/www.discoverpassenger.com\/2021\/06\/28\/go-ahead-group-launch-17-apps-with-passenger\/\" target=\"_blank\" rel=\"noreferrer noopener\">Go-Ahead Group\u2019s app roll-out with Passenger<\/a> earlier this year, where 17 new operator apps were published in a major upgrade for customers.<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">The websites have been designed to complement the apps by bringing journey planning, and features such as live bus tracking and departure boards to the web and creating a joined-up experience for customers. In a first for Go-Ahead Group, various operators also now offer integrated eCommerce, so customers can buy tickets on the web and use them instantly in their app.<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Since launching, the apps have seen 535,000 downloads and an average 4.6 out of 5 star rating across app stores, with 377,000 active users across the apps in the last month.<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Tom Quay, CEO at Passenger commented: \u201cThe launch of Go-Ahead Group\u2019s websites come at a pivotal time for the transport industry, with COP26 right around the corner and reminding us that we all have a responsibility to tackle climate change. Public transport plays a vital part in reducing our impact on the environment by helping us take more vehicles off the road and reducing our carbon footprint.<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">To really make a difference, we need to make public transport more appealing &#8211; and this is where digital technology is so instrumental. By delivering a joined-up customer experience across multiple technology platforms, Go-Ahead Group is leading the way in making public transport more appealing, convenient and reliable.\u201d<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Kanwar Brar, Group IT Director at The Go-Ahead Group plc said: \u201cAt Go-Ahead we are committed to delivering up-to-date, reliable and useful technology that gives passengers control at every step of their journey. Our newly-launched websites and apps are a great example of how we\u2019re leading the bus industry in terms of innovation and technology, as well as working with partners to look at new solutions.\u201d<\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivering a joined-up customer experience across multiple technology platforms, Go-Ahead is leading the way in making public transport more appealing, convenient and reliable.<\/p>\n","protected":false},"author":7,"featured_media":12879,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[59,52],"class_list":["post-8361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","tag-customers","tag-premium","announcement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Go-Ahead Group unveil new Passenger-powered websites - 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