{"id":9919,"date":"2022-02-23T10:01:44","date_gmt":"2022-02-23T10:01:44","guid":{"rendered":"https:\/\/passenger.wpengine.com\/?post_type=post&#038;p=9919"},"modified":"2022-03-16T15:08:26","modified_gmt":"2022-03-16T15:08:26","slug":"passenger-and-littlepay-team-up-to-strengthen-contactless-passenger-experience","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/es\/news\/passenger-and-littlepay-team-up-to-strengthen-contactless-passenger-experience\/","title":{"rendered":"Passenger and Littlepay team up for a complete contactless experience"},"content":{"rendered":"<div class=\"block-\"><span style=\"font-weight: 400;\">Passenger is excited to announce a nationwide partnership with payments infrastructure provider, <a href=\"https:\/\/littlepay.com\/\">Littlepay<\/a>. The collaboration will give public transport users total transparency about the fares they pay using contactless bank cards and contactless-enabled devices, and a clear view of fare capping benefits.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The collaboration will allow <\/span><span style=\"font-weight: 400;\">contactless EMV payments and fare capping activity to be introduced by Littlepay into a <\/span><span style=\"font-weight: 400;\">contactless journeys portal<\/span><span style=\"font-weight: 400;\"> within transport apps and websites provided by Passenger. This means that operators<\/span><span style=\"font-weight: 400;\"> that have a contactless deployment with Littlepay will now be able to give their customers a real-time overview of all journeys made using a contactless bank card or contactless-enabled smart device as payment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rather than having to switch to a different app to view their journeys, fares and where they were capped, customers will be able to see this information within existing Passenger apps and websites. Push notifications will enable customers to be kept informed about travel events as they happen, such as reaching a fare cap. This proactive passenger engagement gives passengers confidence in the value for money they\u2019re receiving.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Greg Hepworth, Head of Product at Passenger commented: \u201cOur partnership with Littlepay means operators across the country can significantly boost their customer experience when it comes to contactless payments. For too long, customers have had to jump between platforms to purchase tickets and view journey history \u2013 now, they can do it all in one place in an easy-to-navigate format.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThrough the portal\u2019s unified and transparent approach, passengers are made to feel more in control of their journeys and travelling via public transport becomes a more convenient and attractive alternative to cars. Overall, the efforts of our partnership with Littlepay will support the objectives of the National Bus Strategy, enhancing trust in public transport services and ultimately, increasing patronage.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sheryll Ricketts, Solutions Consultancy Lead at Littlepay commented: \u201cWe\u2019re thrilled to be working with Passenger to bring operators a powerful way to improve customer experience.\u00a0 Giving passengers real-time access to their travel and payments data demystifies fare capping and highlights the value of using contactless EMV for fare payments. It will prove especially valuable where multi-operator fare caps are applied, providing a single place to monitor payments across different operators\u2019 networks. This transparency has a knock-on effect of inspiring passenger loyalty and frequent ridership, a top priority for operators.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Representatives from Passenger and Littlepay will be speaking at the Landor Links webinar, <a href=\"https:\/\/teams.microsoft.com\/registration\/bRuWLmVXFEqOpzKyX26sHQ,lRD2CZSqGEaQ3sNEbKrvfQ,AawhX21t8ke25F7HWC-dNA,fGY78EZ_1U2yf4IUEhO6jw,zA4Z1JAiPkCrQ1iKeUrR9Q,mfiwl-k9qkKLkiap33euTw?mode=read&amp;tenantId=2e961b6d-5765-4a14-8ea7-32b25f6eac1d&amp;skipauthstrap=1\">\u2018Improving the Passenger Experience with Contactless Journeys\u2019<\/a>, part of the Public Transport Recovery series, alongside a speaker from The Go-Ahead Group and other transport bodies on Wednesday 2<\/span><span style=\"font-weight: 400;\">nd<\/span><span style=\"font-weight: 400;\"> March.<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Passenger is excited to announce a nationwide partnership with payments infrastructure provider, Littlepay. The collaboration will give public transport users total transparency about the fares they pay using contactless bank cards and contactless-enabled devices, and a clear view of fare capping benefits.\u00a0 The collaboration will allow contactless EMV payments and fare capping activity to be [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":12968,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[34,58,46],"class_list":["post-9919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","tag-contactless","tag-mobile-apps","tag-m-ticketing","announcement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Passenger and Littlepay team up for a complete contactless experience - Masabi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.masabi.com\/es\/news\/passenger-and-littlepay-team-up-to-strengthen-contactless-passenger-experience\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Passenger and Littlepay team up for a complete contactless experience - Masabi\" \/>\n<meta property=\"og:description\" content=\"Passenger is excited to announce a nationwide partnership with payments infrastructure provider, Littlepay. 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