{"id":11062,"date":"2022-12-23T12:58:16","date_gmt":"2022-12-23T12:58:16","guid":{"rendered":"http:\/\/localhost:10009\/?post_type=post&p=11062"},"modified":"2026-08-07T07:26:02","modified_gmt":"2026-08-07T06:26:02","slug":"2022-in-review","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/it\/news\/2022-in-review\/","title":{"rendered":"2022 in review"},"content":{"rendered":"
\n

12 New operators<\/h3>\n

\"12<\/h3>\n

We welcomed plenty of new operators to Passenger this year. Transport for Wales<\/a>, Transpora South West, ARG Travel, Carlone Buses, The Green Bus Company, Dews Coaches, Moffat & Williamson, Shiel Buses, Bay Travel, Faresaver Buses, Vectare and McGill\u2019s Scotland East<\/a>.<\/p>\n

 <\/p>\n

4.6 stars! Average app rating<\/h3>\n

\"4.6<\/h3>\n

In September, after 3 pandemic-filled years, Passenger Transport magazine revisited its review of UK public transport apps, following its inaugural 2019 report \u2013 and it\u2019s clear we have played a significant role in raising the bar for UK bus mobile apps<\/a>.<\/p>\n

 <\/p>\n

62 Product updates<\/h3>\n

\"62<\/p>\n

We delivered 62 product updates, including 100\u2019s of UI, UX & performance updates. Initiatives included; Contactless journeys<\/a>, Journey cancellations, RTI in journey planner, ticket subscriptions for apps<\/a>, planned network change notices, job vacancy enhancements, user account management, deep linking, gift code search, internationalisation, dynamic vehicle destinations and flexible ticket activation periods<\/a> (in time for the \u00a32 fare cap in January 2023!).<\/p>\n

 <\/p>\n

5 Contactless Journeys deployments<\/h3>\n

\"5<\/h3>\n

What a year for contactless! Our Contactless Journeys launch for Xplore Dundee<\/a> last month built upon Passenger\u2019s industry partnership with Littlepay<\/u><\/a>, announced in February 2022. It followed deployments of the capability with Brighton & Hove Bus & Metrobus<\/u><\/a> and Oxford Bus<\/u><\/a>, both part of the Go-Ahead Group, and UK Bus Awards UK Bus Operator of the Year award-winner, Blackpool Transport<\/a> in September.<\/p>\n

 <\/p>\n

6550 Buses connected on Passenger Cloud<\/h3>\n

\"6550<\/h3>\n

Last year we ended the year with 7448 buses connected to Passenger Cloud<\/a>. It\u2019s no surprise with the turbulence we\u2019ve all experienced that this number has actually gone down this year, as fleets have contracted and services rationalised. We\u2019ve been working hard to support the new normals, with initiatives such as new ticketing flexibility for hybrid work patterns<\/span><\/a>.<\/p>\n

 <\/p>\n

9 Micromobility integrations<\/h3>\n

\"Micromobility<\/h3>\n

Passenger now integrates bikes, e-bikes and e-scooters with bus apps in Bournemouth, Cardiff, Cornwall, Isle of Wight, Manchester<\/a>, Nottingham<\/a> and Southampton<\/a>. We firmly believe this makes the bus network more accessible by extending the journeys that customers can take by public transport.<\/p>\n

 <\/p>\n

56 myTrip operators<\/h3>\n

\"56<\/h3>\n

In March we launched a partnership with bustimes.org<\/a> to list myTrip bus tickets on the website. Every myTrip operator now benefits from their tickets being listed on the popular website with a deep link to buy them online instantly via myTrip<\/a>! Now that\u2019s collaboration.<\/p>\n

 <\/p>\n

7 myTrip websites<\/h3>\n

\"7<\/h3>\n

myTrip websites<\/a> are an extension to Passenger\u2019s award-winning, multi-operator ticketing and tracking app. 7 myTrip operators are now offering myTrip features as a website too, helping customers to view interactive timetables and easily purchase tickets online.<\/p>\n

 <\/p>\n

Merry Christmas and a Happy New Year<\/h3>\n

From all of us at Passenger. See you in 2023!<\/p>\n

\"Merry<\/p>\n

PS. If you\u2019re thinking about a change in 2023, we\u2019re hiring!<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

12 New operators We welcomed plenty of new operators to Passenger this year. Transport for Wales, Transpora South West, ARG Travel, Carlone Buses, The Green Bus Company, Dews Coaches, Moffat & Williamson, Shiel Buses, Bay Travel, Faresaver Buses, Vectare and McGill\u2019s Scotland East.   4.6 stars! Average app rating In September, after 3 pandemic-filled years, […]<\/p>\n","protected":false},"author":7,"featured_media":13022,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[70],"tags":[115,116],"class_list":["post-11062","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-passenger-team","tag-115","tag-year-in-review","passenger-team"],"acf":[],"yoast_head":"\n2022 in review - Masabi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.masabi.com\/it\/news\/2022-in-review\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2022 in review - Masabi\" \/>\n<meta property=\"og:description\" content=\"12 New operators We welcomed plenty of new operators to Passenger this year. Transport for Wales, Transpora South West, ARG Travel, Carlone Buses, The Green Bus Company, Dews Coaches, Moffat & Williamson, Shiel Buses, Bay Travel, Faresaver Buses, Vectare and McGill\u2019s Scotland East.   4.6 stars! 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