{"id":11313,"date":"2023-05-31T16:49:20","date_gmt":"2023-05-31T15:49:20","guid":{"rendered":"http:\/\/localhost:10009\/?post_type=post&#038;p=11313"},"modified":"2023-05-31T16:49:56","modified_gmt":"2023-05-31T15:49:56","slug":"easing-the-transition-between-contactless-models","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/it\/news\/easing-the-transition-between-contactless-models\/","title":{"rendered":"Easing the transition between contactless models"},"content":{"rendered":"<div class=\"block-\">\n<p data-pm-slice=\"1 1 []\">To ease the transition for customers between the different types of contactless models, Reading Buses has introduced Passenger\u2019s new Contactless Journeys capability to support its plans to launch contactless Tap On, Tap Off later in the year.<\/p>\n<p>From today, Reading Buses has successfully gone live with the Contactless Journeys capability across its bus network. Available within its highly rated mobile app and website from Passenger, the feature allows customers to view the bus tickets they have bought from the driver.<\/p>\n<p>Launching <a href=\"https:\/\/passenger.wpengine.com\/features\/contactless-journeys\/\">Contactless Journeys<\/a> early to customers is a great way for operators to deliver a customer experience that provides a high level of visibility to contactless payments. The feature will automatically update to show customers how capping is applied to their journeys when TOTO is launched &#8211; all from familiar and highly trusted touchpoints &#8211; the operator\u2019s own app and website.<\/p>\n<p data-pm-slice=\"1 1 []\"><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">The Contactless Journeys launch for Reading Buses builds upon <\/span><a href=\"https:\/\/www.masabi.com\/news\/passenger-and-littlepay-team-up-to-strengthen-contactless-passenger-experience\/\"><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">Passenger\u2019s industry partnership with Littlepay<\/span><\/a><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">, announced in February 2022, and follows several deployments of the capability with Passenger customers including <\/span><a href=\"https:\/\/www.masabi.com\/news\/brighton-metrobus-introduce-contactless-journey-information-on-mobile\/\"><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">Brighton &amp; Hove Bus<\/span><\/a><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\"> and <\/span><a href=\"https:\/\/www.masabi.com\/news\/contactless-journeys-launch-for-oxford-bus-company\/\"><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">Oxford Bus<\/span><\/a><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">, both part of the Go-Ahead Group and most recently <\/span><a href=\"https:\/\/www.masabi.com\/customers\/case-studies\/blackpool-transport\/\"><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">Blackpool Transport<\/span><\/a><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\"> and <\/span><a href=\"https:\/\/www.masabi.com\/news\/xplore-dundee-steps-up-contactless-customer-experience\/\"><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">Xplore Dundee, part of the McGill\u2019s Group<\/span><\/a><span class=\"fabric-editor-annotation\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"22d47633-7545-4361-bbab-2fcf2f1ef383\">. <\/span><\/p>\n<p>Greg Hepworth, Director of Product &amp; Design at Passenger commented: \u201cOur partnership with Littlepay means operators across the country can significantly boost their customer experience when it comes to contactless payments. Our close collaboration is ensuring that together we can deliver the very best customer experience, helping operators to shift customers to modern payment channels with confidence and transparency.\u201d<\/p>\n<p>The Reading Buses Contactless Journeys capability is available to use now on the <a href=\"https:\/\/www.reading-buses.co.uk\/app\">Reading Buses app available from the app stores<\/a> and online at <a href=\"https:\/\/www.reading-buses.co.uk\/account\/contactless\">https:\/\/www.reading-buses.co.uk\/account\/contactless<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To ease the transition for customers between the different types of contactless models, Reading Buses has introduced Passenger\u2019s new Contactless Journeys capability to support its plans to launch contactless Tap On, Tap Off later in the year. From today, Reading Buses has successfully gone live with the Contactless Journeys capability across its bus network. Available [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":13062,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[34],"class_list":["post-11313","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","tag-contactless","announcement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Easing the transition between contactless models - Masabi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.masabi.com\/it\/news\/easing-the-transition-between-contactless-models\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Easing the transition between contactless models - Masabi\" \/>\n<meta property=\"og:description\" content=\"To ease the transition for customers between the different types of contactless models, Reading Buses has introduced Passenger\u2019s new Contactless Journeys capability to support its plans to launch contactless Tap On, Tap Off later in the year. 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