{"id":8526,"date":"2021-02-25T15:16:44","date_gmt":"2021-02-25T15:16:44","guid":{"rendered":"https:\/\/www.discoverpassenger.com\/?p=7265"},"modified":"2022-02-04T13:31:24","modified_gmt":"2022-02-04T13:31:24","slug":"passenger-announces-five-year-partnership-with-the-go-ahead-group","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/it\/news\/passenger-announces-five-year-partnership-with-the-go-ahead-group\/","title":{"rendered":"Passenger announces five-year partnership with the Go-Ahead Group"},"content":{"rendered":"<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Passenger, the UK\u2019s leading provider of public transport apps and websites will be delivering 17 apps and 8 websites for Go-Ahead Group\u2019s UK bus operations\u202fas part of a new five-year contract. <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Go-Ahead, one of the UK\u2019s leading public transport companies, will move from developing digital solutions in-house to using Passenger\u2019s market-leading digital service platform to power the apps and websites for its UK bus operators. <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Passenger has extensive experience in delivering large scale systems to transport operators and authorities, including fully PCI-compliant mobile app ticketing, network dataset management and real-time systems. The Bournemouth-based company will manage the migration of customers, including those with active tickets, to the new platform. <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Katy Taylor, Go-Ahead&#8217;s Chief Strategy and Customer Officer said: &#8220;Go-Ahead is focussed on delivering the best experience for our customers. We already have close to 1 million users of our mobile apps and we hope to see that increase as Passenger help us welcome customers back after the pandemic.  Our new five-year partnership will help us to build on this success across all our UK bus companies.&#8221;<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">In a significant new development for Go-Ahead, each of the Passenger-powered apps and websites will offer integrated web-to-mobile eCommerce. Customers will be able to buy tickets on the web and use them instantly in apps, making planning journeys, purchasing tickets and using them even easier. Brighton &amp; Hove\u202f\u200b Bus customers will also benefit from an integrated Contactless Portal providing access to contactless payment history alongside mobile ticketing in its new Passenger app and website. <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Go-Ahead will also begin rolling out Passenger\u2019s business accounts later this year, giving greater functionality and control to their B2B customers. <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Passenger is fast becoming well known for its innovative digital developments, such as the introduction of contact-free ticket verifications and ticket pauses in the early stages of the Covid pandemic.<\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Tom Quay, Passenger CEO said \u201cI\u2019m delighted to announce our partnership with Go-Ahead. Our businesses are very aligned in our ambitions for growth in public transport.\u202f <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">Our platform has developed over the last 5 years into a powerful tool to deliver the kind of customer experience that we all want to be on the receiving end of. Especially as we are re-evaluating how we travel and what is important to us, in the wake of the challenges we\u2019ve all faced over the last year. <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">I\u2019d like to welcome Go South West, Go North West, Metrobus and Oxford Bus Company, who we\u2019ll be working with for the first time. A huge thank you goes to the Go-Ahead teams we have worked so closely with over the last few years and who have been our biggest advocates.  <\/p>\r\n<\/div>\r\n\r\n<div class=\"block-core-paragraph\">\r\n<p class=\"wp-block-paragraph\">We are relishing the opportunity to bring our cutting-edge technology to more passengers across the UK, to continue enabling safe and reliable travel and making shared public transport the first choice.\u201d \u202f  <\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>UK technology company Passenger set to bring cutting edge transport technology to Go-Ahead operators.\u202f <\/p>\n","protected":false},"author":7,"featured_media":12941,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[65,59],"class_list":["post-8526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","tag-customer-story","tag-customers","announcement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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