{"id":9299,"date":"2021-12-02T12:49:53","date_gmt":"2021-12-02T12:49:53","guid":{"rendered":"https:\/\/passenger.wpengine.com\/?post_type=post&#038;p=9299"},"modified":"2022-03-30T11:36:39","modified_gmt":"2022-03-30T10:36:39","slug":"empowering-passengers-with-intelligent-journey-planning","status":"publish","type":"post","link":"https:\/\/www.masabi.com\/it\/news\/empowering-passengers-with-intelligent-journey-planning\/","title":{"rendered":"Empowering passengers with intelligent journey planning"},"content":{"rendered":"<div class=\"block-\">Giving passengers accurate information about vehicle times and locations is a crucial step towards a future where shared public transport is the first choice. Passenger is constantly seeking to reduce friction for users, as increased public transport uptake is heralded as a critical component in reducing carbon emissions.<\/p>\n<p>Find out how we are enabling informed journey choices by using real time information to enhance planning and departure information.<\/p>\n<h2>Informed journey choices<\/h2>\n<p>As the effects of current staff shortages continue, the cancellation of individual journeys at short notice is more prevalent. In a ground-breaking industry first, the Passenger customer experience platform can now remove individual cancelled buses from journey plans and departure boards and display up-to-the-minute travel data, making accurate journey planning a reality for users.<\/p>\n<h2>Up-to-the-minute arrival times<\/h2>\n<p>When searching for travel options, users can now see live expected arrival times for each segment of their journey. Using multiple live data feeds and information from operators, users can now see when bus arrival or departure times are impacted by late-running or cancelled services.<\/p>\n<p>Passenger apps and websites cross-reference real time information from stop-monitoring data, to display in journey plan results as an \u2018expected time\u2019. If buses are delayed, to further assist passengers in making informed travel decisions, a warning that this may impact their journey is shown.<\/p>\n<figure class=\"wp-block-gallery columns-2 is-cropped\">\n<ul class=\"blocks-gallery-grid\">\n<li class=\"blocks-gallery-item\">\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8496\" src=\"https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait-542x1024.png\" sizes=\"auto, (max-width: 542px) 100vw, 542px\" srcset=\"https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait-542x1024.png 542w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait-159x300.png 159w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait-768x1452.png 768w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait-813x1536.png 813w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait-1083x2048.png 1083w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait.png 1530w\" alt=\"\" width=\"542\" height=\"1024\" data-id=\"8496\" data-full-url=\"https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-1-1_iphone12black_portrait.png\" data-link=\"https:\/\/www.discoverpassenger.com\/2021\/12\/02\/empowering-passengers-with-intelligent-journey-planning\/img_203c80b5100d-1-1_iphone12black_portrait\/\" \/><figcaption class=\"blocks-gallery-item__caption\"><em>Journey plan showing live journey time<\/em>s<em> in app<\/em><\/figcaption><\/figure>\n<\/li>\n<li class=\"blocks-gallery-item\">\n<figure><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8494\" src=\"https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait-542x1024.png\" sizes=\"auto, (max-width: 542px) 100vw, 542px\" srcset=\"https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait-542x1024.png 542w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait-159x300.png 159w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait-768x1452.png 768w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait-813x1536.png 813w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait-1083x2048.png 1083w, https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait.png 1530w\" alt=\"\" width=\"542\" height=\"1024\" data-id=\"8494\" data-full-url=\"https:\/\/www.discoverpassenger.com\/wp-content\/uploads\/2021\/12\/IMG_203C80B5100D-2_iphone12black_portrait.png\" data-link=\"https:\/\/www.discoverpassenger.com\/2021\/12\/02\/empowering-passengers-with-intelligent-journey-planning\/img_203c80b5100d-2_iphone12black_portrait\/\" \/><figcaption class=\"blocks-gallery-item__caption\"><em>Journey plan showing live journey times on website<\/em><\/figcaption><\/figure>\n<\/li>\n<\/ul>\n<\/figure>\n<h2><strong>Making bus travel more accessible<\/strong><\/h2>\n<p>This is the latest in a series of updates to our customer experience platform that uses real-time information to provide intelligent travel information to passengers, including removing temporarily cancelled journeys from journey planner results.<\/p>\n<p>To discover how you can put the most accurate information in front of your customers and help them make informed travel choices, give us a call on <a href=\"https:\/\/passengertechnologygroup.cmail20.com\/t\/d-i-adrljuy-l-r\/\" target=\"_blank\" rel=\"noreferrer noopener\">0845 556 6600<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Giving passengers accurate information about vehicle times and locations is a crucial step towards a future where shared public transport is the first choice. Passenger is constantly seeking to reduce friction for users, as increased public transport uptake is heralded as a critical component in reducing carbon emissions. Find out how we are enabling informed [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":12965,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63],"tags":[64,58,91,66],"class_list":["post-9299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news","tag-intelligent-mobility","tag-mobile-apps","tag-rti","tag-websites","product-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Empowering passengers with intelligent journey planning - Masabi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.masabi.com\/it\/news\/empowering-passengers-with-intelligent-journey-planning\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Empowering passengers with intelligent journey planning - Masabi\" \/>\n<meta property=\"og:description\" content=\"Giving passengers accurate information about vehicle times and locations is a crucial step towards a future where shared public transport is the first choice. 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