Contactless Journeys
Unified, real-time, proactive insights for riders
Improve the overall travel experience and empower contactless users with the ability to view past journeys and see charges every step of the way, within your existing platforms.
Show fare cap information
Increase confidence and ridership by showing a clear view of fare capping benefits. Riders have transparency of payments made and remaining travel available.
Comprehensive history
Give users the ability to view and export their contactless payments and journey history. Ideal and easy for those riders reporting travel expenses or travel time subsidies.
Unified and aligned
See all your contactless payments and travel history in the same app used for planning journeys. No need to log in anywhere else.
Proactive engagement
Deliver new experiences such as travel management notifications to keep users informed, reassured and confident about their travel plans.
Luke Taylor-Sales Responsable de experiencia del cliente, Brighton & Hove busesLlevar un seguimiento de los pagos es muy importante para nuestros clientes, por lo que me entusiasma que, gracias a nuestra colaboración con Passenger, ahora puedan hacerlo a través de nuestra aplicación móvil.
Integrations
Our partnership with Littlepay gives users transparency of the fare they've paid with their contactless card or contactless-enabled device.
Latest Contactless news
Keeping track of taps & caps with Reading Buses
From 1 November 2023, Reading Buses join a growing list of operators who offer contactless capping across their networks. Embracing such tried-and-tested technology is…
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Tap On, Tap Off, fare cap progress app update released
From October 2023, we are delighted to announce that customers in the UK can now see their tap-on-tap-off fare cap information and travel with…
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Unlocking dwell time with shift between contactless models
Back in 2016, when the contactless Model 1 offer was devised by the team at Go-Ahead, it was envisaged as a short-term solution on…
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Check out what else our customer experience platform can do for your riders
Enhanced Vehicle Information
Show extra information about each service vehicle - from its number plate to accessibility features.
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Travel Portal
Sell and manage high volume ticketing to businesses, through a branded online portal and fulfilled on mobile.
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Timetables
Interactive, individually-brandable timetables for every route that can be filtered by direction and time.
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