Over 3.2 million personalised travel alerts in first six months
It has been six months since we launched our Personalised Travel Alerts capability for Passenger white-label customers, and it’s clear the technology has enabled…
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Delivering travel alert notification consistency with disruption enhancements
Since launching personalised travel alert notifications in October 2024, we’ve closely monitored usage and feedback. Based on this, we’re excited to share two enhancements…
Effortless fare control: Introducing scheduled ticket changes
We’re excited to announce the introduction of another highly requested feature. Designed to improve the efficiency of managing public transport operations, admins can now…
Faster boarding in rural, low signal areas with offline-first mobile ticket improvements
Passenger app mobile tickets have long had offline support. Active tickets are stored on a customer’s device so they can be scanned for boarding…
The death of social media service disruptions
For a long time, social media has been a low-cost way for operators to communicate last-minute changes to their services. Posting updates to followers…
Passenger launches personalised travel alert app notifications
Today, Passenger is celebrating the launch of personalised travel alerts in its highly-rated white-label mobile app product, used by over 40 bus companies across…
Fantastic engagement in just six months of Passenger Academy
After six months of Passenger Academy, we look at the online learning platform’s positive impact on our customers. Since its launch in January 2024,…
Introducing myTrip departure boards for over 50 operators
Today, we’re pleased to announce that we have launched stop departure boards in our popular myTrip app so that passengers can conveniently access upcoming…
Passenger launches online bus fare discovery based on NeTEx
Today, Passenger is celebrating the launch of real-time bus fare information in its highly-rated white-label mobile app product, used by over 35 bus companies…
New admin user account management tools in Passenger Cloud
Today, good information security practices on the Passenger product have been made even more accessible with the release of new admin user account management…
Consistent and accurate journey cancellation information for customers
Over the last two years our Cities roadmap has been working towards our most recent app update. Launched in December 2023, all Passenger apps…
Revenue yield boosted 13% with in-app verifications
There are three things that are certain in life: death, taxes, and student discounts. Or something to that effect. For bus operators who want…
Faster access to detailed journey plan information for customers
So that customers can more quickly compare and pick the most suitable journey plan option for them, we’ve released an update to how our…
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