masabi and trapeze

Trapeze and Masabi join forces to make transit payments simpler, faster and more convenient for riders

Powerful new collaboration delivers integrated, modern fare payment solution critical to Mobility-as-a-Service success


Toronto, Canada and New York, US – April 24, 2020 – Masabi, the company bringing Fare Payments-as-a-Service (FPaaS) to public transit and Trapeze Group, a global leader in the delivery of advanced transit technology and tools, today announced a strategic collaboration to offer transit agencies an integrated fare payment solution to help revolutionize the rider experience and change the way public transit agencies deliver Mobility-as-a-Service to their communities.


The ideal MaaS model is driven by a platform that coordinates multiple modes of mobility to deliver an elevated rider experience. A critical element of that model is payment. By combining Masabi’s fare payment platform with Trapeze’s multi-modal transit technology, agencies can offer passengers seamless journeys, enabling them to go from A to B to C using multiple modes of transit and one easy-to-use payment system.


“At Masabi, we are committed to making transit as accessible and convenient for riders as possible,” said Brian Zanghi, CEO at Masabi. “Partnering with Trapeze, enables us to extend the reach and impact of our fare payments platform, empowering more public transit agencies to deliver the most seamless, cost-effective passenger experiences for riders, while also giving agencies the option of a one-stop-shop for their technology needs across their fleets.”


The collaboration will help bring the benefits of Account-Based Ticketing (ABT) to agencies of all sizes. ABT is a ticketless way of enabling people to travel, allowing them to tap or scan a secure token, linked to an account in the back office, to make a journey. The location and number of taps calculates the fare, which is charged to the passenger post journey. This means riders no longer need to buy tickets, or understand fares, and can benefit from best payment policies, rewarding them the more they travel.


This ABT system leverages Trapeze’s expertise deploying integrated transportation technology solutions, with Masabi’s proven, easy-to-implement Justride platform. A one-stop model for data collection, trip planning and payment, this system integrates with other technologies to help transit agencies deliver dynamic mobility tools to riders.


The Masabi-Trapeze team provides value for transit agencies and passengers with fare payment programs, delivering:

  • A range of options for “ticketing”, including no tickets at all
  • A range of fare media, from smartcards and mobile, to contactless bank cards (cEMV) and paper barcodes
  • Cost savings through a reduction in proprietary tickets, cash handling, and physical infrastructure costs
  • Easy data collection, which allows agencies to make adjustments to their systems based on travel patterns to better serve riders
  • A scalable and constantly improving back-office solution, which allows for future functionality to be added without extensive engineering; this means agencies can meet emerging needs from passengers and keep pace with evolving technologies


“By teaming up with Masabi, we’re helping transit agencies offer their passengers the most efficient and easy fare payment option,” said Steve Sawyer, General Manager, Trapeze Group. “More than this, agencies now have a single, go-to solution – for trip planning, easy payment and data collection, all rolled up together in a cost-efficient model. And it can be turned on now.”


About Masabi

Masabi is bringing Fare Payments-as-a-Service – a new and better way of delivering fare payments services, to public transit agencies and operators around the globe. With over 75 clients across 11 countries, Justride is the world’s leading fare payments platform. Masabi is partnering with best-of-breed transit technology providers and systems integrators to deliver global and regional solutions to transit agencies and operators. For more information visit: or contact:


Masabi Media Contact

James Gooch, Masabi

Head of Marketing

(+44) 07846 193425


About Trapeze Group

Trapeze Group works with public transit agencies and their communities to develop and deliver smarter, more effective public transit solutions. For more than 25 years we have been “here for the journey,” evolving with our public transport customers around the world helping them to move people from point A to Z and everywhere in between. For more information contact:


Trapeze Media Contact

Vicky Abihsira

Senior Manager, Content Marketing

(905) 629-8727