Transport Ticketing Content

Intelligent Transport Webinar: Placing public transport at the centre of MaaS

This webinar looks at the different approaches to MaaS currently being proposed and discusses the various benefits these offer and the challenges they face. Topics include:

• An overview of MaaS and the current state of the market
• Comparing subscription and Account Based MaaS offerings
• Providing real-world examples of MaaS from around the globe including Kisio’s PlanBookTicket and Transit App
• Offer a step-by-step process for evolving current solutions into a MaaS offering
• Findings from the Landor Links Annual Survey of Mobility as a Service

Intelligent Transport: Southern Nevada RTC Ticketing Case Study

The article looks at the Best-of-Breed approach RTCSNV took in helping revolutionize the rider experience for riders in Las Vegas by linking together Masabi and Transit App.

The RTC believes enhancing transit service with customer friendly planning and ticketing options like the rideRTC app can make transit a more accessible and viable option.

Since the introduction of rideRTC last year, passengers purchased more than 160,000 passes, saving the agency approximately $16,000 in ticket printing costs alone.

Intelligent Transport Webinar: The Future of Fare Collection

In this webinar our expert panel from Keolis, Preston Bus and Masabi reviews the range of ticketing trends taking place and we hear first hand from transport operators tackling fare collection head on.

Topics Discussed Include:

• Is the Future of Ticketing Account Based?
• Fare Collection Trends: Issued Ticked Media vs Passenger Owned (BYOT)
• EMV Contactless vs Mobile Ticketing.
• Mobile Ticketing Technologies: Barcode, vs SMS, vs NFC, vs Bluetooth.
• Mobile First and Mobile Ticketing 2.0
• Preston Bus Case Study: Speeding up Journeys by 9 Seconds per Passenger.
• Keolis Case Study: Seamless door-to-door journeys.

10 Question to Ask Your Mobile Ticketing Supplier

When considering adding mobile ticketing to your current ticketing options there are a number of key questions to ask to ensure the system you are taking and the supplier you are selecting are right for you.

In this guide we run through the top 10 Questions to Ask Your Mobile Ticketing Supplier, to ensure the solution you select is the right one for your agency and your riders.

From features to security, design to deployment, usability to support, it is vitally important to check all the boxes.

The Transit Wire Research Report: The State of Transit Fare Collection

In this Transit Wire research report over 100 senior North American transport professionals share their views on the State of Transit Fare Collection.

Key findings include:

• Costs are a sizable concern for many agencies. Nearly 60% of survey respondents cited the capital costs of outfitting or upgrading fare collection systems were a top concern.
• Cash presents challenges for agencies. 41% indicated that handling cash was an major issue.
• Is this the end of paper? Half of respondents reported using paper tickets at their agencies in 2016, yet only 14% by 2021.

Justride Brochure

Justride is a cloud-based fare collection platform unifying account-based and pre-pay ticketing into a single configurable solution. If you are looking for a mobile ticketing system, want to enable Mobility-as-a-Service, or require an account-based full fare collection solution using a smartcard, contactless bank card or mobile device, Justride is the platform for you.

Justride’s SaaS architecture and mobile first approach allow transport providers of all sizes to deliver innovation quickly, delighting passengers and reducing costs, while increasing efficiency and data insights.

In 2012, to reduce the cost and inconvenience of on-board cash purchases, Boston’s MBTA, the US’s 5th largest transit agency, had been looking to extend its smartcard, CharlieCard, to it’s Commuter Rail.

This would allow riders to move away from paying on-board with cash – however the proposed smartcard project was expected to cost over $70m in CapEx alone.

Instead they opted for a mobile ticketing solution and today over a third of tickets are sold via the mobile ticketing app.

Download the case study and learn how Boston’s MBTA were able to:

• Save $70 million in CAPEX cost.
• Introduce infinite sales capacity.
• Reduce pressure on existing ticketing infrastructure.
• And more…

Download the Case Study

Since deployment in September 2016 the National Express Bus app has seen strong growth, with the number of ticket sales growing.

This case study looks at why National Express West Midlands chose mobile ticketing to improve the rider experience and help solve the issues they were having with issuing student passes.

It also explores the results from a passenger survey about their experience with the mobile ticketing deployment.

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MBNA Thames Clippers operate the London-based river ferry service. Ticket control on a Clipper previously occurred when disembarking, sometimes leading to long dwell times at each pier, as the time it took for customers to purchase a ticket before disembarking caused delays to the service.

Download the case study to learn how MBNA Thames Clippers were able to:

• Speed up dwell times at each pier.
• Move to a buy before your board ticketing set up.
• Free up staff from ticket sales.
• Increase sales capacity.
• And more…

Download the Case Study

Metrolink is Southern California’s commuter rail system.

Historically they operated a paper-based ticketing system. During busy periods, the long lines at vending machines were a major source of customer frustration and complaints.

Download the case study and learn how Metrolink and Masabi introduced mobile ticketing and were able to:

• Achieve 13% adoption after month long pilot.
• Achieve 15% adoption network wide after three months.
• Introduce new Inspect validation app.

Download the Case Study