Masabi issued a survey in the late summer/fall of 2019 to professionals working for transit agencies and operators around the globe, with a particular focus on fare collection teams. We wanted to better understand the fare collection market, the challenges agencies and operators are facing, and gain an understanding of where the fare collection industry is heading.
The eBook provides a comprehensive guide for transit agencies to benefit from the FPaaS model. With its MaaS-enabled, open API architecture, FPaaS enables agencies to deliver account-based tap and ride experiences to their passengers, safe in the knowledge that their Fare Payments platform is not only constantly updated with the latest enhancements but also has a future-proof roadmap. This allows them to concentrate on what they do best – providing safe, reliable and convenient journeys for riders. For more information on Fare Payments-as-a-Service, Masabi’s Guide to Fare Payments-as-a-Service for Public Transit can be downloaded from here.
G-Cloud 11 is here! This UK Government framework has been designed to make procurements/procuring easier for public sector IT buyers looking for Software as a Service (SaaS) and cloud-based solutions. And in case you didn’t know, Masabi is now an approved supplier on the platform! Now finding your way around buying SaaS technology using G-Cloud 11 can be a bit tricky at first. But if you’re a UK public sector buyer looking for Software as a Service (SaaS) solutions then you’re going to love G-Cloud11. Whether you’re new to the G-Cloud 11 framework or just need a quick refresher, we’ve put together this handy infographic to help you get a better understanding of how to purchase services on the platform. If you’d like more information about Masabi’s offering on G-Cloud 11, make sure to head to our G-Cloud page here.
Masabi has joined forces with Transit to launch integrated mobile ticketing in Transit app! That’s one-stop trip planning and payment, starting with St. Catharines Transit Commission, which achieved over 7% adoption a little over 4 weeks after launch. A real example of practical MaaS in operation.
New ticket media, ticketing models and the ability to take full advantage of Software as a Service (SaaS) cloud computing are making the implementation of new ticketing technologies easier, faster and more cost-effective than ever before. Download the Top 10 Fare Collection Trends eBook to learn more about advances in technology shaping the future of ticketing.
The report, based on a survey of over 1000 US residents with access to public transit services, sheds light on some of the behaviors impacting public transit ridership across the nation and explores the effect new technologies and new urban mobility services, such as ridesharing, are having on the mobility ecosystem.
The survey reveals that riders are combining shared private and public transit options and taking multimodal journeys in greater numbers than expected. It also shows that their primary driver for using public transit is convenience and as such technologies such as mobile ticketing and vehicle location tracking are having a positive effect on ridership numbers.
This webinar looks at the different approaches to MaaS currently being proposed and discusses the various benefits these offer and the challenges they face. Topics include:
In this Mass Transit research report over 200 North American Transport Professionals share their views on the Future of Fare Collection.
Key findings include:
The article looks at the Best-of-Breed approach RTCSNV took in helping revolutionize the rider experience for riders in Las Vegas by linking together Masabi and Transit App.
The RTC believes enhancing transit service with customer friendly planning and ticketing options like the rideRTC app can make transit a more accessible and viable option.
Since the introduction of rideRTC last year, passengers purchased more than 160,000 passes, saving the agency approximately $16,000 in ticket printing costs alone.
To help ensure the industry is able to take advantage of the evolution of rail and metro fare collection the SmartRail World editorial team spoke to senior executives at rail and metro operators around the world and sought contributions from leading solutions providers.
Topics covered in this report include:
In this webinar our expert panel from Keolis, Preston Bus and Masabi reviews the range of ticketing trends taking place and we hear first hand from transport operators tackling fare collection head on.
Topics Discussed Include:
In this Transit Wire research report over 100 senior North American transport professionals share their views on the State of Transit Fare Collection.
Key findings include:
When considering adding mobile ticketing to your current ticketing options there are a number of key questions to ask to ensure the system you are taking and the supplier you are selecting are right for you.
In this guide we run through the top 10 Questions to Ask Your Mobile Ticketing Supplier, to ensure the solution you select is the right one for your agency and your riders.
From features to security, design to deployment, usability to support, it is vitally important to check all the boxes.
In 2012, to reduce the cost and inconvenience of on-board cash purchases, Boston’s MBTA, the US’s 5th largest transit agency, had been looking to extend its smartcard, CharlieCard, to it’s Commuter Rail.
This would allow riders to move away from paying on-board with cash – however the proposed smartcard project was expected to cost over $70m in CapEx alone.
Instead they opted for a mobile ticketing solution and today over a third of tickets are sold via the mobile ticketing app.
Download the case study and learn how Boston’s MBTA were able to:
Since deployment in September 2016 the National Express Bus app has seen strong growth, with the number of ticket sales growing.
This case study looks at why National Express West Midlands chose mobile ticketing to improve the rider experience and help solve the issues they were having with issuing student passes.
It also explores the results from a passenger survey about their experience with the mobile ticketing deployment.
MBNA Thames Clippers operate the London-based river ferry service. Ticket control on a Clipper previously occurred when disembarking, sometimes leading to long dwell times at each pier, as the time it took for customers to purchase a ticket before disembarking caused delays to the service.
Download the case study to learn how MBNA Thames Clippers were able to:
Metrolink is Southern California’s commuter rail system.
Historically they operated a paper-based ticketing system. During busy periods, the long lines at vending machines were a major source of customer frustration and complaints.
Download the case study and learn how Metrolink and Masabi introduced mobile ticketing and were able to:
Preston Bus is a bus operator running within the city of Preston, UK, and is a subsidiary of Rotala. Its fleet consists of around 120 buses.
They were looking to deploy a new ticketing solution to reduce dwell times by 50%, increase passenger satisfaction and attract new riders to their services.
Download the case study and learn why Preston Bus chose Masabi’s market leading mobile ticketing platform to:
Arriva Trains Wales (ATW) were looking for a way to increase the number of semi-regular passengers using their services.
They needed to expand ticket sales capacity. However, they didn’t want to spend hundreds of thousands of pounds on expensive hardware.
The answer – The AWARD WINNING Mobile Multi-Flex. A flexible carnet product sold exclusively through the Arriva Trains Wales mobile app.
Download the case study and learn how ATW were able to:
The Nassau Inter-County Express (NICE Bus) run the local bus system serving Nassau County, New York.
NICE wanted to reduce dwell times at each stop by introducing a pay before you board option for passengers, speeding up journey times, reducing cash handling and improving operations.
Download the case study and learn how NICE Bus were able to:
