Justride Platform

One Platform. All Agencies. All Passengers. All Modes.

Leading Fare Payments Platform

Masabi’s Justride is the largest and leading fare payments platform for public transport enabling the delivery of Fare Payments-as-a-Service.

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Justride Platform Diagram
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1b+ Fare Revenue Annually 

Social services

15+ Million Journeys a Month

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250+ Agencies, 5 continents

awarded platform justride

29 Awards Since 2016

Modular. Account-Based Ticketing Platform

Justride is an Account-Based Ticketing platform supporting Pay As You Go (PAYG) and Pre-purchased fares. It’s a pre-integrated turnkey solution for agencies who need a robust, reliable agency-banded fare payment solution. The platform is also available as a back-office platform powering best-in-class modular ticketing solutions for larger cities.

Agencies and operators can deploy the platform as a complete system supporting all rider groups, or select the module they need.

Smart Cards (+ID Cards)

contactless emv ticketing by card or phone

Open Payments (cEMV)

mobile ticketing app

Mobile Ticketing (+ Barcode)

mobility as a service app

Mobility as a Service (MaaS)

Open Architecture. APIs, SDKs & Pre-integrations

Extensive APIs and SDKs facilitate easy integrations with 3rd-party systems making the platform easy to implement, operate and update.


The platform has an advanced set of pre-integrations that can be ported over and used by new agencies using the platform saving time, money, and integration resource.

Masabi APIs and SDKs

The Platform

Rider Experience

Justride puts the passenger and user experience first by leading the market in user experience best practices to ensure high adoption. Enabling passengers to bring their own tickets, justride powers agency choice by delivering best-in-class solutions to meet your rider’s needs:

  • Contactless bank cards and mobile payments
  • Agency-branded smart cards
  • Agency-branded mobile ticketing app
  • Ticketing integrated into 3rd-party apps
  • Agency-branded web portal
  • Ticketing integrated into 3rd-party web portals
  • Ticketing APIs
  • Barcode tickets
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Justride Portals

Agency Services

Justride gives you all the tools you need to operate the platform and fare payment solution. The secure and scalable cloud-based back office enables staff to manage tariffs, check ticket sales data, access revenue and usage reports, analyze key operational trends, manage customer service requests, monitor validation assets and much more. Agency tools include:

  • Agency Management Hub: Administration portal for everything you need to operate the solution. Customer service, tariff management, discount management and issuance, validation monitoring, account management and more.
  • Partner Portal: Self-service portal for agency partners to administer discounted (concessionary) tickets and stored value.
  • Vendor Portal: Ticket office portal for issuing tickets and stored value to riders at customer service centers and ticket offices.
  • Validation: Justride supports validation solutions for all modes of transit.
  • Ticket Vending and Retail Stores: Justride supports ticket vending machines and retail store ticket issuance.

Why Choose Justride

Interested in learning more about why transit agencies and transport operators around the globe choose Justride?

Why Justride

The Benefits of Justride

cost effective


Justride helps reduce capital, maintenance and update costs. According to a Consult Hyperion report, agencies can save between 40%-70% on the cost of fare collection with Masabi when compared to a bespoke solution.

quick to deploy


Mobile Ticketing can be live in weeks (16 days for Nikko Kotsu Bus in Japan) and the full solution can be live in months, as seen with launches for RTD and SkyBus.

free updates

Regular Updates

New functionality is delivered regularly to everyone on the platform.

open api integrations

Open Integrations

Justride has an open API centric architecture helping link with new or existing systems and services.

fare payments roadmap

Future-Proof Roadmap

Justride has a comprehensive roadmap of new features and capabilities removing the complexity of running ticketing services and helping agencies keep up with the pace of technology change.

MaaS Enabled

Mobility as a Service Enabled

Justride is helping enable MaaS for public transport (via the Justride SDK) by integrating tickets, fares and payments within best-of-breed MaaS services. The SDK is helping enable MaaS for over 50 transit agencies around the globe.

community connections


Justride helps all riders to travel by enabling concessions, entitlements, corporate programmes, cash digitization and dematerialization using a digital-first approach, saving money and increasing convenience.

tap and ride account based ticketing

Account-Based Fare Payments

Justride enables the delivery of tickets, but also facilitates the latest Account-Based Ticketing experiences, meaning riders no longer need to buy a ticket or understand fares to travel.

Justride Customers

Providing Fare Payments-as-a-Service to over 250 public transport agencies and operators of all sizes around the globe.


Justride Awards

We think Justride is great, but don’t just take our word for it.

Discover the Future of Transit: Download the Justride Brochure!
🚌 Elevate Your Ride: Learn how Justride simplifies public transport ticketing.
🌎 Join the Global Movement: Over 250 agencies have transformed their fare systems.
💳 Tap into Convenience: Explore contactless, card, mobile payment, and more!
📱 Integrating Mobility: See how Justride connects with top mobility apps.
🏆 Award-Winning Innovation: Find out why Justride is a transit game-changer.
🚀 Your Journey, Reimagined: Get the brochure and step into the future of travel!
Justride Brochure