In-app verification changing student bus travel
Passenger’s new verifications provide a transformational customer experience, allowing the purchase of restricted tickets entirely through an operator’s app.
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Latest news
Passenger launches in-app verification at Transport Ticketing 2020
Get ready to reduce operating costs and increase the engagement of loyal customers. A smart new in-app ID verification service will be unveiled by Passenger in London next week.
Beryl bikes and bays available alongside South East Dorset bus info
Today sees the simultaneous launch of Beryl Bikes and Bay locations in the websites of all local bus companies: Morebus, Unibus and Yellow Buses. Yellow Buses also sees the locations made available in its smartphone app.
Working with TfN to improve disruption information
TfN’s Customer Information Innovation event this week was the perfect opportunity to share our plans to enhance the information available to customers when something goes wrong.
Making the most of the Black Friday sales frenzy
Black Friday signals the start of a high-stakes, retail season. This article shares ideas on how to make the most of the sales events.
New Dark Mode for Passenger apps
Today, Passenger has revealed a new app update for all Professional and Premium customers to help users to feel safer using their smartphones in the dark.
Migrating smoothly from an existing mobile app provider
This article shares our approach to onboarding a new operator into the Passenger ecosystem and how all active customers, and their tickets, are transitioned smoothly.
Passenger named UK top-rated public transport app provider
Passenger Transport magazine’s exposé of UK public transport apps reveals Passenger-powered apps are amongst the best available.
Passenger shortlisted for TRANStech Open Data award
Passenger has been shortlisted as a finalist for the Open Data Impact Award at the inaugural TRANStech Awards. The TRANStech ‘Impact Awards’ reward how the use of technology makes transport better.
Operators and authorities embrace active travel with latest app tech
Public transport plays a massive part in active travel, as some journeys are too long a distance to replace with walking and cycling alone.
Black Friday, School Terms or Festivals? Using a fixed date ticket.
From this week, Passenger mobile app operators can now sell tickets with a fixed start and end date, opening up a whole world of possibilities for selling tickets to new audiences.
Why rewarding customers is important
Digital products are constantly changing, yet the art of reciprocity always remains. The Passenger team look at the ways rewards improve customer retention and engagement ahead of the new Rewards feature for mobile apps.
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