Why SaaS procurement is different
A new model needs a new procurement approach
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Ongoing service, not a one-time purchase
SaaS is a subscription — procurement should reflect ongoing value delivery, not a fixed capital asset.
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Outcome-based evaluation
Compare vendors on ridership outcomes and total cost of operation — not upfront licence fees and hardware costs.
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Faster time to market
Modern procurement frameworks cut months from the typical timeline — getting your riders onto a better experience sooner.
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Avoiding lock-in from day one
Insist on open APIs and hardware flexibility in procurement specs — it protects your agency's options for the contract term and beyond.
Available frameworks
How agencies have procured Justride
Planning a procurement?
We'll help you understand your options and what other agencies have done.