Discovering Fares
Help riders find out how much their journey will cost before catching the bus
Manage and preview your fares data before publishing, then make information about what ticket products can be purchased on the bus and as mobile tickets available to customers.
Plan a journey and discover the fare options
Attract regular customers and non-users alike, as riders can find out how much their journey will cost and select the correct ticket from the app, and on the web, before catching the bus.
On-bus fares and mobile tickets
Making information about tickets that can be purchased on the bus and as mobile tickets available to customers. With mobile tickets available for purchase in app, riders can get travelling instantly.
Tools to preview and publish
With tools available in Passenger Cloud for operators to import and preview fares data in NeTEx format, you can ensure that information is accurate before publishing. The tools support operators to be BODS compliant, by bringing the data to life.
In February 2024, the Bus Centre of Excellence hosted a webinar showcasing Passenger’s new fares capability. Featuring the KPMG team working on the Bus Open Data Service, Warrington’s Own Buses, and Passenger, you can watch the webinar recording below.
A third of people seek information about bus fares before starting their journey, according to research by Transport Focus. Passenger’s fares capability directly addresses this demand by providing customers with details on tickets purchasable onboard from the driver or via mobile tickets accessible through smartphones. Mobile ticketing, known for its convenience, allows instant ticket acquisition for immediate travel.
Kanwar Brar Chief Digital and Information Officer, Go-Ahead GroupThis feature emphasises our commitment to enhance our customers’ journeys. We think it will get more people travelling by bus.
After years of streamlining our data accessibility, it's good to see our efforts pay off, especially for prospective customers.
Latest Fares news
The most disruptive type of data
Read article
The fares journey: from workshop to working product
The delivery of a new feature can be easy to understand in retrospect, especially once it can be touched, felt and easily understood. However,…
Read article
The importance of Passenger’s ticket coverage concept to delivering new fares capability
To determine where a bus ticket is valid, it’s important to understand the concept of the area or zone in which it can be…
Read articleMORE FEATURES TO EXPLORE
Check out what else our customer experience platform can do for your riders
Journey Planner
A scalable journey planning engine built on open architecture and data. Deliver results while staying in control.
Explore feature
Digital Ticketing
Secure mobile ticket purchase and delivery. Purchase and gift tickets via debit/credit cards, Apple Pay and Google Pay.
Explore feature
Verifications
Our fast, in-app verification service removes the need for customers to visit in person to prove identity and buy restricted tickets.
Explore feature