Welcome to Masabi.com. Masabi Limited (“we”, “us”, “our” or “Masabi”) the owner and operator of Masabi.com, is committed to protecting and respecting your privacy.
Please read the following carefully.
In addition, we sometimes work with other organisations in connection with some of the processing activities described in this notice, such as social media platforms and our US group company Masabi LLC. Where that information is collected and sent to other organisations for processing that is in both our and their interests, and for a common purpose or purposes, we will be making decisions together in relation to that particular processing and will be ‘joint controllers’ with the organisations involved. As joint controllers, we and the other organisations involved in making these decisions will be jointly responsible to you under data protection laws for this processing.
When you browse the Masabi Website, sign up to our newsletter on the Masabi Website, download content, contact us, request a demo of our products, interact with our staff including at meetings, events and pitches, purchase our products (including on behalf of your employer), interact with emails we send to you or apply for a job or interact with the careers page on/via the Masabi Website, we may collect personal information about you, including:
Personal information we collect about you:
We may automatically collect information about your use of the Masabi Website, such as the number and duration of visits to the Masabi Website and details of which particular pages have been visited. We will anonymise this information so that it is not attributable to you (“Anonymised Information”).
We also automatically collect technical information, including anonymous data collected by the hosting server for statistical purposes, the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform as well as cookie, tracking pixel and beacon identification information (“Technical Information”).
We use any collected Technical Information and Anonymised Information to analyse how the Masabi Website is functioning and how it is used by users, for insight purposes and to help us maintain and improve the Masabi Website on an ongoing basis.
Information we collect about you from other sources:
We may also obtain the following Personal Information about you from the following sources:
|Third Party Name
|Categories of Data Collected
|Hubspot Email AI
In relation to your personal information that we process as a controller, data protection law requires us to have a valid reason to process it for each of the different purposes for which we use that information. The law refers to each reason as a ‘lawful basis’. The purposes for which we use your personal information and the lawful basis on which we rely to process it for each purpose is as follows:
Where you have provided CONSENT
We may use and process your personal information where you have consented for us to do so for the following purposes:
You may withdraw your consent for us to use your information in any of these ways at any time. Please see paragraph 11 (Your Rights) for further details.
Where necessary to comply with our LEGAL OBLIGATIONS
We will use your personal information to comply with our legal obligations:
Where there is a LEGITIMATE INTEREST
We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business, or that of a third party, for the following purposes:
Processing necessary for us to promote our business and measure the reach and effectiveness of our campaigns
Processing necessary for us to respond to changing market conditions and the needs of our users
Processing necessary for us to operate the administrative and technical aspects of our business efficiently and effectively
Where necessary for us to carry out PRE-CONTRACT STEPS you have requested or for the performance of our CONTRACT
We will use your personal information where this is necessary for us to perform our contract with you or to carry out any pre-contract steps you’ve asked us to so that you can enter into that contract, for the following purposes:
4. DISCLOSURE OF YOUR PERSONAL INFORMATION BY US
We may disclose your information to our third party service providers, agents and subcontractors (“Suppliers”) for the purposes set out above. Our Suppliers can be categorised as follows:
|Recipient / relationship to us
|Industry sector (& sub-sector)
|Advertising, PR, digital and creative agencies
|Media (Advertising & PR)
|Cloud software system providers, including database, email and document management providers
|IT (Cloud Services)
|Facilities and technology service providers including scanning and data destruction providers
|IT (Data Management)
|Insurers and insurance brokers
|Insurance (Underwriting & Broking)
|Legal, security and other professional advisers and consultants
|Professional Services (Legal & Accounting)
|Market and customer research providers
|Media (Market Research)
|Social media platforms (see paragraph 10)
|Media (Social Media)
|Website and data analytics platform providers
|IT (Data Analytics)
|Website and app developers
|IT (Software Development)
|Website hosting services providers
When sending your information to third parties, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
When we share your personal information with any third parties that are controllers of that information, they may disclose or transfer it to other organisations in accordance with their data protection policies. This does not affect any of your data subject rights as detailed below. In particular, where you ask us to rectify, erase or restrict the processing of your information, we take reasonable steps to pass this request on to any such third parties with whom we have shared your personal information.
We may disclose your personal information to other third parties as follows:
5. WHERE WE STORE YOUR PERSONAL INFORMATION
Your personal information may be transferred to or stored by a third party located in another country, including countries that may have privacy protections less stringent than in the UK. In accordance with applicable law, we implement measures, such as standard contractual clauses or declarations by regulators or governments (e.g. adequacy decisions) to ensure that any transferred personal information remains protected and secure.
6. THE PERIOD FOR WHICH WE KEEP YOUR PERSONAL INFORMATION
If we collect your personal information, the length of time for which we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under paragraph 3 (How and why we use your personal information) above. The only exceptions to this are where:
7. SECURITY AND LINKS TO OTHER SITES
We employ security measures to protect the personal information you provide to us, to prevent access by unauthorised persons and unlawful processing, accidental loss, destruction and damage. When we have provided (or you have chosen) a password allowing you access to certain parts of the Masabi Website, you are responsible for safeguarding it and keeping it confidential and you promise not to allow it to be used by third parties.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do everything possible to protect your personal information, we cannot guarantee the security of any personal information during its transmission to us online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we are at fault.
If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition, we recommend that you take the following security measures to enhance your online safety: When creating a password, we recommend use at least 8 character with a combination of letters and numbers. We recommend you frequently change your password. Keep your passwords private. Remember, anyone you knows your password may access your account. Avoid using the same password for multiple online accounts. We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from masabi.com asking you to do so, please ignore it and do not respond.
In addition, if you linked to the Masabi Website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website.
9. AUTOMATED DECISION MAKING
10. SOCIAL MEDIA PLATFORMS
We use a number of different social media platforms to communicate with you and to promote products and services. We process your personal information using these platforms in a variety of ways, as follows:
Pages. We use your personal information when you post content or otherwise interact with us on our official pages on Facebook, LinkedIn, Instagram, Twitter and other social media platforms. We also use the Page Insights service for Facebook and Instagram to view statistical information and reports regarding your interactions with the pages we administer on those platforms and their content. Where those interactions are recorded and form part of the information we access through these Page Insights services, we and the relevant platform are joint controllers of the processing necessary to provide that service to us.
Our relationship with Facebook. As we are joint controllers with these platforms for certain processing, we and each platform have:
Facebook also processes, as our processor, personal information that we submit for the purposes of matching, online targeting, measurement, reporting and analytics purposes. These services include the processing these platforms carry out when they display our advertisements to you in your news feed at our request after matching contact details for you that we have uploaded to them. These advertisements may include forms through which we collect contact information you give to us.
Further information. The Facebook company that is a joint controller of your personal information is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For further information regarding these platforms and their use of your personal information, please see:
11. YOUR RIGHTS
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 1 calendar month from either:
You have the following rights, some of which may only apply in certain circumstances:
|To have your information corrected if it is inaccurate and to have incomplete personal information completed
|To object to processing of your personal information
|To withdraw your consent to processing your personal information
|To restrict processing of your personal information
|You may ask us to restrict the processing of your personal information in the following situations:● where you believe it is unlawful for us to do so; or● you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.
|To have your personal information erased
|To request access to your personal information and how we process it
|To electronically move, copy or destroy your personal information in a standard, machine-readable form
|Where we rely on your consent as the lawful basis for processing your personal information or need to process it in connection with a contract in place directly with you, you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a structured, commonly used and machine readable form, such as a CSV file.
You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
|Rights relating to automated decision making, including profiling
|To complain to a data protection regulator
|You have the right to complain to a data protection regulation (which in the UK is the Information Commissioner’s Office (ICO)) if you are concerned about the way we have processed your personal information. Please visit the for further details.
13. CONTACT US
If you wish to write to us, please write to Masabi Limited, 100 Avebury Boulevard, Milton Keynes, MK9 1FH, United Kingdom.
Our email address for data protection queries is email@example.com alternatively you can contact us via the Masabi Website.