Our postal address is: 37 Bevenden Street, London, N16BH. We can be reached via e-mail at privacy@masabi.com or you can reach us by telephone at +44 (0)20 7089 8860
Like you, we take the issues of privacy and personal information, (meaning information that we may process that we collect from you), very seriously. So we want to be very clear from the outset, we are fanatical about our responsibilities when processing personal information. ‘Processing’ means the collection, storing, transferring, use or carrying out any operation on the personal information.
Our hope and intent is that this policy (‘Policy’), which provides information on the data we collection via the Masabi Website, gives you the right level of information in a clear and understandable way, so we meet our legal obligations and you feel informed and in control of your data choices.
Please explore the sections below and if you have any questions, comments or if you feel we have not acted in a way that reflects the words and spirit of this Policy, please get in touch.
James Gooch
Head of Marketing
James.Gooch@masabi.com
This Policy, which applies when you use our Website, provides you with information about:
When we say “we” or “Masabi”, we mean the company Masabi Limited, Company Number 04260927, which is incorporated in the United Kingdom. In relation to the Masabi Website and marketing data, we operate as a Data Controller of personal information.
When we reference our “Site” or “Website” or “our Website”, we mean www.masabi.com.
When we say “you”, we mean the individuals or organisations who have visited our Website.
We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using Masabi website after a change, that means you accept this Policy.
Most of the below personal information is collected directly, for example when you fill in a form on our website. Other personal information is collected indirectly via cookies which users are notified about when you first land on our Website.
Masabi may collect the following information:
Our Website is not intended for children and we do not knowingly collect personal information relating to children.
Masabi uses your personal information:
Other marketing promotional communications
Masabi uses your personal information for electronic marketing purposes (with your consent) and may send you postal mail to update you on our latest products and news.
You have the right to opt out of receiving promotional communications at any time, by:
Web Banner Advertising
If you visit our Website, you may receive banner advertisements whilst browsing other websites. Any banner advertisements you see will relate to pages you have viewed whilst browsing our Website on your computer or other devices.
These advertisements are provided by Masabi via market leading specialist providers using ‘cookies’ placed on your computer or other devices (see further information on the use of cookies in our Cookie Policy). You can remove or disable cookies at any time – see below for further information.
We use analytical tools (like Google Analytics) to record anonymous data that helps us improve our Website and marketing content. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our Website.
We use a third-party provider, Hubspot, to deliver our marketing emails and social media posts. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please see Hubspot’s privacy notice.
Access to your personal information
Under GDPR, you have the right to access and amend any of your personal information that we hold. If you wish to do so please email your request to James Gooch at James.Gooch@masabi.com.
The right to be forgotten
Under GDPR, you have the right to be forgotten. This is very easy for us do to. If you would like your data to be removed forever please email your request to James Gooch at James.Gooch@masabi.com.
We will not retain your data for longer than necessary for the purposes set out in this Policy. The longest we will hold any marketing based personal information is 6 years.
Our security measures include a secure website using SSL Certificates.
We use a third-party provider, Hubspot, who store marketing data. For more information, please see Hubspot’s privacy notice.
We use a third-party provider, Salesforce, who store marketing data. For more information, please see Salesforce’s privacy notice.
What are cookies?
Like most websites, our Website use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse the Website. They are used to ‘remember’ when your computer or device accesses our Website. Cookies are essential for the effective operation of our Website. They are also used to tailor the products and news offered and advertised to you, both on our Website and elsewhere.
Information collected
Cookies collect information about browsing behaviour, when you access our Website via the same computer or device. This includes information about pages viewed, and your journey around our Website. We do not use cookies to collect or record information on your name, address or other contact details. Masabi can use cookies to monitor your browsing behaviour.
How are cookies managed?
The cookies stored on your computer or other device when you access our Website are designed by:
What are cookies used for?
The main purposes for which cookies are used are: –
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: –
For Microsoft Internet Explorer:
For Google Chrome:
For Safari:
For Mozilla firefox:
For Opera 6.0 and further:
What happens if I disable cookies?
This depends on which cookies you disable, but in general our Website may not operate properly if cookies are switched off.