Agency Services

Agency Cloud-Based Back Office

Agency Tools and Services

Justride gives you all the tools you need to operate the platform and fare payment solution. The secure and scalable cloud-based back office enables staff to manage tariffs, check ticket sales data, access revenue and usage reports, analyze key operational trends, manage customer service requests, monitor validation assets and much more.


Agency Management Hub

  • Real-time reporting and analytics
  • Comprehensive customer service tools
  • Back office & field user administration
  • Fares updates
  • Concessions and entitlement issuance
  • Validation monitoring
  • Fraud prevention
  • And more…

Partner Portal

Self-service portal for agency partners to issue stored value and tickets to their organisations and administer accounts.

Vendor portal

Vendor Portal

The Vendor Portal allows agency staff at ticket offices and customer service centers to issue tickets and stored value to riders, administer accounts, issue refunds, and more.

Validation Devices

Masabi works with best-in-class validator suppliers and devices to meet the needs of agencies of all sizes around the globe. Masabi’s Inspect software and Ticket Validation Database are integrated into 3rd-party devices and Masabi-built devices, which offer a range of fast, reliable and robust validation solutions for barcode, smart card, open payment (cEMV) and paper ticket validation.

Validation Suite
Justride Brochure
Justride is the leading fare payments platform for public transport. Interested in learning more? Download the brochure.
Justride Brochure