Hi, I’m Ben Whitaker, one of the original founders of Masabi.

I became known in the fare collection industry in 2007 for voicing new ideas that challenged the accepted solutions of the day, such as bringing mTickets into the mainstream, and around the savings of time, cost and risk from using shared SaaS platforms instead of buying everything bespoke. Welcome to my page where we discuss all things transit related. If you like what I post, check back in to find out more about what will be coming along next!

Transit Voices Podcast

The Transit Voices podcast will be speaking with other voices from the transit community to hear their new challenging views and projects, hopefully, so that the best new ideas can spread.

Ben Whitaker’s guest on this month’s Transit Voices is Katherine Conrad, Executive Director at NEOride,  works to break down artificial boundaries, streamline operations and make it easier for riders to use public transit to travel across Ohio and beyond. In the conversation Katherine tells Masabi’s co-founder why transit operators need […]
Join us for the episode of the Transit Voices podcast, featuring Guillermo Campoamor, co-founder of the Mobility as a Service company Meep. Host Ben Whitaker and Guillermo delve into how technology is poised to improve public transportation. They explore improving discoverability, integrating public and private systems, and simplifying fare collection. […]
On this episode of Transit Voices, Ben Whitaker welcomes one of the industry’s most inspirational leaders, India Birdsong Terry, the General Manager and CEO of the Greater Cleveland Regional Transit Authority.  India, who took the helm of GCRTA just before Covid, delves into her decision to maintain fare collection during […]
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Ben's Blog

Blog posts and explainers featured here are about things we do at Masabi as well as what we believe will shape the transit of tomorrow, and how we think it will benefit riders and agencies.