The Altamont Corridor Express (ACE®) Passenger Rail Services Launches Mobile Ticketing App

Stockton, CA and New York – March 28 2019 – Masabi, the company bringing Software-as-a-Service (SaaS) ticketing and payments to public transport, today announced that passengers can now purchase tickets to ride ACE via a mobile app! Starting April 1st, all ticket types throughout the corridor, including one-way, single round-trip, 20-ride tickets, and monthly passes, will be available. The app is available for download from Google Play and the App Store.

The new ACE Rail mTickets app will allow passengers to pay for tickets using a credit or debit card, as well as digital payment services Apple Pay and Masterpass. Tickets will be available immediately and can be validated on the app itself without having to utilize the platform validators.

With the launch of the app, paper tickets may still be purchased through the www.acerail.com website. However, only 20-ride and monthly-pass tickets will be available directly through the ACE website. Delivery options will also change to standard mail only.

The San Joaquin Regional Rail Commission (SJRRC), the managing agency for ACE passenger rail service, selected mobile ticket vendor Masabi after a competitive bid process to implement the first mobile ticketing solution for the service. Masabi is a global company specializing in mobile ticketing and serves major transit operators in the United States, including New York’s Metropolitan Transit Authority, Boston’s Massachusetts Bay Transportation Authority, and Sonoma Marin Area Rail Transit, as well as working with transit partners in Europe and Australia.

ACE passenger rail service started in 1998, serving over 1.4 million passengers annually, and runs four daily round trips, starting at the Cabral Station in Downtown Stockton and stopping in Lathrop/Manteca, Tracy, Vasco Road, Livermore, Pleasanton, Fremont, Great America, Santa Clara and San Jose’s Diridon station. For more information on ACE rail, please visit www.acerail.com.

ACE is using the market-leading Justride Platform from Masabi to power the service. With over 50 clients across ten countries, Justride is the most widely-deployed, end-to-end mobile and account-based collection solution in operation, serving the largest agency in the USA to the smallest bus operator. The ACE Rail app is using Mastercard Payment Gateway Services to enable simple, safe and secure in-app digital payments.

About Masabi

Masabi provides Software-as-a-Service (SaaS) ticketing and payments to public transport agencies of all sizes around the globe. Through our fare collection platform, Justride, agencies can sign up to mobile ticketing services, deploy an account-based full fare collection solution using a contactless bank card, mobile device and smartcard, or enable Mobility as a Service (MaaS).

Justride, unifies account-based and pre-pay ticketing into a single configurable solution. Its SaaS architecture, ‘Mobile First‘ approach and Bring Your Own Ticket (BYOT) philosophy, allows transit providers to deliver innovation quickly, delighting passengers and reducing costs, while increasing operational efficiency and data insights.

Masabi is the category creator for transit mobile ticketing and with over 50 clients across 10 countries the Justride platform is the most widely deployed end-to-end mobile and account-based ticketing solution in operation, serving the largest agency in the USA to the smallest bus operator. It has offices in New York, London, Denver and Cluj and investors include Mastercard and Keolis.

Head of Marketing. At Masabi we believe a new Fare Payments system allowing passengers to just tap and ride, without needing to buy a ticket or understand fares, should be available to every passenger and every transit agency around the globe, without prohibitive costs or taking years to deliver.