Masabi is an expert in delivering Software-as-a-Service (SaaS) fare collection for rail operators and agencies around the globe. Masabi launched the first ever mobile ticketing system for a rail operator in the UK with Chiltern Railways ( 2007) and the first for a US transit agency (2012) with Boston’s MBTA.
In 2012, to reduce the cost and inconvenience of on-board cash purchases, Boston’s MBTA, the US’s 5th largest transit agency, had been looking to extend its smartcard, CharlieCard, to its Commuter Rail. This would allow riders to move away from paying on-board with cash – however the proposed smartcard project was expected to cost over $70m in CapEx alone.
Instead they opted for a mobile ticketing solution and today over 50% of tickets are sold via the mobile ticketing app.