Mobile Ticketing

Use The Ticket Machine in Your Pocket
iphone mobile ticketing app

Mobile Ticketing for Public Transport

Mobile ticketing involves turning your mobile phone into both ticket machine and ticket. This removes the need for passengers to carry cash or wait in line to buy a ticket, while mobile account-based ticketing eliminates the need to buy a ticket entirely.

 

By adopting mobile ticketing transport authorities and operators around the globe are able to reduce the cost of fare collection, increase data insights and rapidly deploy innovation to their organisations.

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87% of Transit Agencies Have Implemented or are Implementing Mobile Ticketing.
Source: Mass Transit Research Report
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The Benefits of Mobile Ticketing

passenger-satisfaction masabi

Passenger Satisfaction

Passengers love mobile ticketing. No more waiting in line at the ticket machine. Simply get out your mobile phone anytime, anywhere and buy your ticket, or just tap and ride.

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Time to Market

Mobile ticketing can be made available to passengers in just a matter of weeks. We recently launched the Fire Island Ferries and Woodlands Express apps in under 23 days. National Express took just 7 weeks.

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Pay As You Go

Mobile ticketing works on a Software as a Service (SaaS) basis meaning you only pay for what you use when you use it.

low-capital masabi

No (or low) Upfront Costs

Unlike most fare collection systems, the capital expenditure for mobile ticketing is either nothing, or extremely low depending on how you validate a ticket.

Data Insights

Mobile ticketing gives you a rich source of real-time data on journeys and ticket sales.

Scalable Ticketing Capacity

Tickling capacity is not limited and can scale to meet demand as required.

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MaaS Enablement

A branded mobile ticketing application and facilitating digital payments is one of the first steps to enabling Mobility-as-a-Service.

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Purchase a Ticket in Seconds

Passengers can easily purchase their first mobile ticket in less than 30 seconds. Thanks to stored recent trips and securely saved card details, the next purchase can be made in less than 10 seconds.

No more waiting in line

No More Waiting in Line

Lines at ticket vending machines are a source of frustration for every public transport rider. Mobile ticketing allows riders to skip lines and speed up boarding times.

55% of Passengers Ride the Bus More Frequently Since Using the Mobile App
National Express Bus, Birmingham, UK
Market Leading Mobile Ticketing Platform
Justride is a Software as a Service (SaaS) fare collection platform unifying account-based and pre-pay ticketing into a single configurable solution.
With over 40 clients around the world it is the largest and most widely deployed end-to-end mobile ticketing solution in operation.
Learn More
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Bustang Horse Purple
66% Mobile Ticketing Adoption
Bustang, Colorado, USA
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7 step ‘Mobile First’ approach to delivering fare collection innovation

In the past, transport providers either gave you an old fashioned paper tickets, magnetic tickets and smartcards. This meant that they needed complex infrastructure to facilitate that payment and validate the ticket, as well as to distribute pieces of plastic or paper that allow riders to travel. The future of ticketing turns this approach around and tries to remove both expensive single purpose infrastructure and the need to issue a piece of paper or plastic, saving agencies money. This is the approach we call BYOT (Bring Your Own Ticket).

In this post we will run through a short, 7-step guide to move agencies to a BYOT set up. The process starts with mobile ticketing, which can be live in a few weeks, and progresses to Account Based Ticketing using a mobile phone, existing smartcard or contactless bank card and enabling Mobility as a Service.

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mbta logo
Over 50% of Available Tickets Sold via Mobile Ticketing
MBTA, Boston USA
The Justride Platform

Mobile Ticketing: Why Barcode?

At Masabi all of the mobile ticketing systems that we currently provide present tickets that can be checked and validated in two different ways – visually, like a traditional paper ticket and also with a barcode that can be scanned by a member of staff with a barcode scanning device, smartphone, on the bus/ferry, or at the transit gate.

These systems are live with more than 30 transport providers (both authorities and operators) worldwide across all transport types, including; ferry, train, bus, subway and tram.

This post provides some background on barcode ticketing and corrects some common misconceptions.

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XploreDundee

“The mTicket app has proved very popular since its release, with more and more of our customers choosing the ease and value for money of a mobile ticket over a paper ticket.” –

Christine McGlasson, Managing Director of Xplore Dundee, Scotland UK
Justride Brochure on Ipad
Justride Brochure
Justride is a software-as-a-service (SaaS) based fare collection platform unifying account-based and pre-pay ticketing into a single configurable solution allowing transport providers of all sizes to deliver innovation quickly, delighting passengers and reducing costs, while increasing efficiency and data insights.
If you are looking for a mobile ticketing system, want to enable Mobility-as-a-Service, or require an account-based full fare collection solution using a smartcard, contactless bank card or mobile device, Justride is the platform for you.
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