Mobile Ticketing

The Ticket Machine in Your Pocket
justride mobile ticketing app with barcode

Mobile Ticketing for Public Transport

Mobile ticketing involves turning your mobile phone into both ticket machine and ticket. This removes the need for passengers to carry cash or wait in line to buy tickets. Transit agencies and operators around the globe are now able to deploy mobile ticketing services in weeks, providing a convenient and safe way to travel using public transit.

87% of Transit Agencies Have Implemented or are Implementing Mobile Ticketing.
Source: Mass Transit Research Report
mass transit mag logo

Mobile ticketing from Masabi.

Market-Leading Mobile Ticketing Platform
Masabi’s Justride is the leading mobile ticketing platform for public transport. With over 80 agencies of all sizes across 11 countries signed up, it is the largest and most widely deployed end-to-end mobile ticketing solution in operation, currently processing over $1B in fare revenue annually.
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justride mobile ticketing app

The Benefits of Justride Mobile Ticketing 

Passenger Satisfaction

Passenger Satisfaction

Simply buy your ticket anytime, anywhere. Justride mobile apps generate fantastic adoption levels due to the ease and simplicity of our branded applications and SDK integrations.

Time to market

Quick to Deploy

Mobile ticketing can be made available to passengers in just a matter of weeks. We recently launched the Fire Island Ferries and Woodlands Express apps in under 23 days. National Express took just 7 weeks and 16 days for Nikko Kotsu Bus in Japan.

Pay-as-you-go

Pay As You Grow

Mobile ticketing should be provided by a multi-tenant fare payments platform, like Justride, meaning you only pay for what you use when you use it – while benefiting from a constantly updating and improving feature set.

low cost

No (or low) Upfront Costs

Unlike most bespoke fare collection systems, the capital expenditure for mobile ticketing using a multi-tenant platform is either nothing, or extremely low, depending on how you validate a ticket.

data insights

Data Insights

Mobile ticketing provides a rich source of real-time data on journeys and ticket sales.

scalable ticketing system

Scalable Ticketing Capacity

Capacity is not limited and can scale to meet demand. However, you need to ensure you choose a supplier who has proven they are capable of handling the required load.

maas enabled

MaaS Enablement

You need to be able to ensure you can sell tickets in one or multiple 3rd-party apps. This can be done quickly and cost-effectively via the multi-award winning Justride SDK, which is live with over 23 agencies across five countries.

purchase a Ticket in Seconds

Purchase a Ticket in Seconds

With Justride, passengers can easily purchase their first mobile ticket in less than 30 seconds. Thanks to stored recent trips and securely saved card details, the next purchase can be made in less than 10 seconds.

no more waiting in line

No More Waiting in Line

Lines at ticket vending machines are a source of frustration for everyone. Mobile ticketing allows riders to skip lines and speed up boarding times.

Bustang Horse Purple
75% Mobile Ticketing Adoption
Bustang, Colorado, USA

The RTD in Denver Mobile Ticketing Case Study

Justride deployed in 2017.

7 Steps From Mobile Ticketing to Full Account-Based Ticketing

This post runs through a 7-step approach to helping agencies move to a fully contactless ticketing system. The process starts with mobile ticketing, which can be live in a few weeks, and progresses to Account-Based Ticketing and enabling Mobility-as-a-Service.

Blog

Mobile Ticketing Live in Just 16 days for Nikko Kotsu Bus in Japan

We mark all our fastest deployments from contract signature to the day passengers can access services. In this case, it took just 16 days from us getting the nod, to being live on people’s phones.

Blog
XploreDundee

“The mTicket app has proved very popular since its release, with more and more of our customers choosing the ease and value for money of a mobile ticket over a paper ticket.” –

Christine McGlasson, Managing Director of Xplore Dundee, Scotland UK

Boston MBTA Mobile Ticketing Passenger Feedback

Justride deployed in 2012. Adoption over 60% of fare revenue.

fpaas brochure
Justride Brochure
Justride is the leading mobile ticketing platform for public transport. Interested in learning more? Download the Justride brochure.
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