Mobile Ticketing

The Ticket Machine in Your Pocket
iphone mobile ticketing app

Mobile Ticketing for Public Transport

Mobile ticketing involves turning your mobile phone into both ticket machine and ticket. This removes the need for passengers to carry cash or wait in line to buy a ticket, while mobile account-based ticketing eliminates the need to buy a ticket entirely. By adopting mobile ticketing transport authorities and operators around the globe are able to reduce the cost of fare collection, increase data insights and rapidly deploy innovation to their organisations.

mass transit mag logo
87% of Transit Agencies Have Implemented or are Implementing Mobile Ticketing.
Source: Mass Transit Research Report

MBTA Mobile Ticketing Passenger Feedback

The Benefits of Mobile Ticketing

Passenger Satisfaction

Passenger Satisfaction

Passengers love mobile ticketing. No more waiting in line at the ticket machine. Simply get out your mobile phone anytime, anywhere and buy your ticket, or just tap and ride.

Time to market

Time to Market

Mobile ticketing can be made available to passengers in just a matter of weeks. We recently launched the Fire Island Ferries and Woodlands Express apps in under 23 days. National Express took just 7 weeks.


Pay As You Go

Mobile ticketing should be provided by a Fare Payments platform (on a Software as a Service basis) meaning you only pay for what you use when you use it.

low cost

No (or low) Upfront Costs

Unlike most fare collection systems, the capital expenditure for mobile ticketing is either nothing, or extremely low depending on how you validate a ticket.

data insights

Data Insights

Mobile ticketing gives you a rich source of real-time data on journeys and ticket sales.

scalable ticketing system

Scalable Ticketing Capacity

Ticketing capacity is not limited and can scale to meet demand as required.

maas enabled

MaaS Enablement

A branded mobile ticketing application and facilitating digital payments is one of the first steps to enabling Mobility-as-a-Service.

purchase a Ticket in Seconds

Purchase a Ticket in Seconds

Passengers can easily purchase their first mobile ticket in less than 30 seconds. Thanks to stored recent trips and securely saved card details, the next purchase can be made in less than 10 seconds.

no more waiting in line

No More Waiting in Line

Lines at ticket vending machines are a source of frustration for every public transport rider. Mobile ticketing allows riders to skip lines and speed up boarding times.

Market Leading Mobile Ticketing Platform
Justride is the leading mobile ticketing platform for public transport. With over 70 clients around the world it is the largest and most widely deployed end-to-end mobile ticketing solution in operation and currently processes over 1BN in fare revenue annually.
Learn More

MTA Mobile Ticketing Passenger Feedback

Bustang Horse Purple
66% Mobile Ticketing Adoption
Bustang, Colorado, USA
mobile ticketing app with bus

7 step ‘Mobile First’ approach to delivering fare collection innovation

In the past, transport providers either gave you an old fashioned paper tickets, magnetic tickets and smartcards. This meant that they needed complex infrastructure to facilitate that payment and validate the ticket, as well as to distribute pieces of plastic or paper that allow riders to travel. The future of ticketing turns this approach around and tries to remove both expensive single purpose infrastructure and the need to issue a piece of paper or plastic, saving agencies money. This is the approach we call BYOT (Bring Your Own Ticket).

In this post we will run through a short, 7-step guide to move agencies to a BYOT set up. The process starts with mobile ticketing, which can be live in a few weeks, and progresses to Account Based Ticketing using a mobile phone, existing smartcard or contactless bank card and enabling Mobility as a Service.

mbta logo
Over 60% of Available Tickets Sold via Mobile Ticketing
MBTA, Boston USA
The Justride Platform

Mobile Ticketing: Why Barcode?

At Masabi all of the mobile ticketing systems that we currently provide present tickets that can be checked and validated in two different ways – visually, like a traditional paper ticket and also with a barcode that can be scanned by a member of staff with a barcode scanning device, smartphone, on the bus/ferry, or at the transit gate. These systems are live with more than 65 transport providers (both authorities and operators) worldwide across all transport types, including; ferry, train, bus, subway and tram.

This post provides some background on barcode ticketing and corrects some common misconceptions.


“The mTicket app has proved very popular since its release, with more and more of our customers choosing the ease and value for money of a mobile ticket over a paper ticket.” –

Christine McGlasson, Managing Director of Xplore Dundee, Scotland UK
Masabi SaaS Ticketing Brochure
Justride Brochure
Justride is the leading Mobile Ticketing platform for public transport, helping transit agencies and operators reduce the cost, risk and complexity of deploying, maintaining and updating their ticketing system by delivering Fare Payments as a Service based on a revenue share model and providing regular feature updates everyone signed up to the platform benefits from.